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At 6:47 on a Tuesday morning, every register at Sunshine City Outfitters locked up and a ransom note appeared. By 11:30 they were selling again, without paying a cent. The minute-by-minute story of an attack that didn't work.
Three locations, one overheating server closet, and a HIPAA audit on the calendar. How a Tampa dental group moved everything to the cloud over a single weekend, without canceling a single appointment.
Hartley & Voss was losing six billable hours a week to frozen screens and a dying server. Twelve months later, downtime is down 90 percent and the partners haven't thought about IT in months. Here's the play-by-play.