How comTECH powers your business through IT

With comTECH TotalCare managed IT plans, you get proactive monitoring, first-class security, and unlimited support — so technology becomes your growth engine, not your headache.

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WHAT YOU GET

Managed IT that just works

Every TotalCare plan is built on these four pillars.

Proactive monitoring

We watch your systems around the clock and fix issues before they become outages.

First-class security

Layered protection — firewall, endpoint, email, and identity — built into every plan.

Unlimited support

Remote (and on-site, on higher tiers) help whenever your team needs it. No per-ticket fees.

Guaranteed response

A 4-hour remote resolution guarantee, with priority response on ELEVATE and INFINITY.

TOTALCARE PLANS

Choose the TotalCare plan that fits

Three plans, one flat monthly fee. We'll help you pick the right level at your free assessment.

CORE

Custom

Essential protection and unlimited remote support to keep your business running.

Unlimited remote support
Security suite
Firewall management
Device health monitoring
Cloud backup
Backup cellular internet
Password management
PCI compliance
Annual IT review

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TotalCare questions, answered

What's the difference between CORE, ELEVATE, and INFINITY?

CORE covers essential security and unlimited remote support. ELEVATE adds on-site support and advanced email and identity protection. INFINITY adds 24/7 monitoring, compliance assistance, and priority response. We'll recommend the right fit at your assessment.

Is support really unlimited?

Yes — no per-ticket charges. CORE includes unlimited remote support; ELEVATE and INFINITY add unlimited on-site support too.

How quickly are issues resolved?

Every plan carries a guaranteed 4-hour remote resolution. ELEVATE and INFINITY add priority response times and 24/7 monitoring.

How do I know which plan is right for us?

Start with a free IT assessment. We'll review your setup, your risks, and your goals, then recommend the plan that fits — no pressure.

Ready for worry-free IT?

Book a quick consultation and we'll map out the right TotalCare plan for your business.

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